Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, book an inspection, or submit an inquiry.

Depending on your interaction with our website, the information we collect may include:

• Your name
• Phone number
• Email address
• Property or inspection address
• Information about the property
• Property type, size, and year of construction
• Preferred inspection date or timing
• Real estate agent name and contact information, where provided
• Information included in your inquiry or message
• Photos, documents, or other files you voluntarily provide
• Payment or billing information where applicable
• Other information you voluntarily provide

Our online quote form requests information such as the inspection area, dwelling type, square footage, year built, contact information, and optional real estate agent information.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Odds On Home Inspection may collect and use personal information for purposes including:

• Responding to inquiries and inspection requests
• Providing information about our inspection services
• Preparing quotes and estimates
• Scheduling and coordinating inspections
• Understanding property and inspection requirements
• Preparing inspection reports and related documentation
• Communicating with clients and prospective clients
• Reviewing information or files provided in connection with an inspection
• Processing payments where applicable
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our website, requesting a quote, booking an inspection, or otherwise providing information to Odds On Home Inspection, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, schedule an inspection, prepare a report, or provide requested services.

Disclosure of Personal Information

Odds On Home Inspection does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide inspection services, process inquiries, or conduct our business. This may include disclosure to:

• Employees and inspectors who require the information to perform their duties
• Website hosting, technology, communications, scheduling, analytics, and other service providers
• Payment processors where applicable
• Contractors, specialists, laboratories, or other service providers where reasonably necessary to provide a requested inspection or related service
• Real estate professionals or other authorized parties where you have requested or authorized communication
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Inspection and Property Information

Information submitted through the website may relate to a private residence or other property and may include details about the property's condition, age, size, systems, or other characteristics.

This information may be used to understand the requested inspection, prepare for an appointment, complete the inspection, prepare reports, and communicate findings to the client.

Please only provide information that is reasonably necessary for your inquiry or inspection request and avoid submitting unnecessary sensitive personal information through general website forms.

Website Analytics and Third-Party Services

Our website may use third-party services and technologies to support website functionality, process inquiries, schedule inspections, understand website traffic, provide online booking functionality, or improve our online presence.

The website also provides access to an online inspection booking platform. Information submitted through a third-party booking service may be subject to that provider's own privacy policy and terms.

Our website may also contain links to third-party websites, including professional organizations, service providers, social media platforms, or other external resources.

Once you leave the Odds On Home Inspection website and access an external website or service, that website's privacy policy and terms may apply. Odds On Home Inspection is not responsible for the privacy practices, security, content, or policies of third-party websites.

Protection of Personal Information

Odds On Home Inspection takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, prepare quotes, schedule and complete inspections, prepare reports, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Odds On Home Inspection holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

Odds On Home Inspection
Calgary, Alberta, Canada
Phone: 403-667-4924
Email: ac.no-sddo%40sirhc

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

Odds On Home Inspection may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Odds On Home Inspection's website privacy practices, please contact:
Odds On Home InspectionCalgary, Alberta, CanadaPhone: 403-667-4924Email: ac.no-sddo%40sirhc